Immediately. As soon as your payment is confirmed the system issues your account automatically and emails you the details. Crypto payments are delivered once the network confirms the transaction, which is usually a few minutes.

We send reminders 7, 5, 3, 2 and 1 days before the expiry date — both as a notification in your account and by email. You can also see the exact remaining days on your subscriptions page.

Yes. If you renew before the expiry date, the new term is added on top of the days you have left, so nothing is wasted.

Open a ticket from your account. If we confirm the problem, you get a replacement or a refund.

Yes, on the services that show a Free trial badge. Sign in, pick the service, and the trial is delivered instantly. One trial per service per customer.