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Orders
How quickly will I get my subscription?
Immediately. As soon as your payment is confirmed the system issues your account automatically and emails you the details. Crypto payments are delivered once the network confirms the transaction, which is usually a few minutes.
Renewals
How do I know when my subscription is about to expire?
We send reminders 7, 5, 3, 2 and 1 days before the expiry date — both as a notification in your account and by email. You can also see the exact remaining days on your subscriptions page.
Can I renew early without losing my remaining days?
Yes. If you renew before the expiry date, the new term is added on top of the days you have left, so nothing is wasted.
Support
What if the service does not work?
Open a ticket from your account. If we confirm the problem, you get a replacement or a refund.
Trials
Is there a free trial?
Yes, on the services that show a Free trial badge. Sign in, pick the service, and the trial is delivered instantly. One trial per service per customer.
Payments
Which payment methods do you accept?
PayPal, credit and debit cards, and cryptocurrency. You can also top up your store balance and pay from it in one click.